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Best practices to support the defining of adequate broadband internet access service
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P125
[35] Annex V of Directive (EU) 2018/1972: e-mail, search engines enabling search and finding of all type of information, basic training and education online tools, online newspapers or news, buying or ordering goods or services online, job searching and job searching tools, professional networking, internet banking, eGovernment service use, social media and instant messaging, calls and video calls (standard quality).
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P126
[36] Including considerations of concurrent and consecutive use and upload and download bandwidth requirements.
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P129
[39] Eurostat Households- reasons for not having internet access at home [isoc_pibi_rni] (percentage of households)
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P130
[40] Eurostat individuals [isoc_bdek_di] “Regular internet use in the EU, 2017-2018 (% of individuals)”; “Individuals who never used the internet, 2017-2018 (% of individuals)”
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P131
[41] Eurostat internet use [isoc_ci_ifp_iu] “Individuals who have never used the internet by age, 2018” and “Gender gap between individuals who are regular internet users (at least once a week) between 2010-2018 and according to educational level”
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P132
[42] Eurostat Internet purchases by individuals [isoc_ec_ibuy] “Individuals buying online by age groups, 2018”, and “Individuals buying online by education level,2018”; Eurostat e-banking and e-commerce [isoc_bde15cbc]” Individuals ordering goods or services cross border, 2018”; e-commerce sales [isco_ec_eseln2]
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P133
[43] Eurostat Internet purchases by individuals [isoc_ec_ibuy] “Individuals buying online by age groups, 2018”, and “Individuals buying online by education level,2018”;
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P135
[45] Eurostat internet activities [isoc_ci_ac_i] “Individuals watching video on demand, 2016-2018 (% of internet users)”; Participation in professional social networks, 2015-2017 (% of internet users)”; “Participation in professional social networks, 2017-2018 (% of internet users)”; “making an appointment with a practitioner via website, 2016-2018 (% of internet users)”;
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P137
[47] Eurostat e-banking and e-commerce [isoc_bde15cbc]” Individuals ordering goods or services cross border, 2018”
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P138
[48] “Individuals who used internet banking in previous 3 months (% of internet users) 2017-2018” Eurostat internet activities [isoc_ci_ac_i]
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P140
[50] Eurostat Households - type of connection to the internet [isoc_ci_it_h] “household internet connection” (% of households);
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P143
[53] https://ec.europa.eu/digital-single-market/en/use-internet DESI 2019- Use of Internet Services
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